Privacy Policy

1. Instructions
The protection of your personal data is of particular importance to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.
When you visit our website, your IP address and the start and end of the session are recorded for the duration of this session. This is for technical reasons and therefore represents a legitimate interest within the meaning of Art. 6 (1) (f) GDPR. Unless otherwise stated below, we will not process this data further.


2. Contact us
2.1. Contact form and email
If you contact us using the form on the website or by email, the data you provide will be stored for six months in order to process your request and in case of follow-up questions. We will not pass on this data without your consent.
2.2. Newsletter
By entering your email address in the newsletter subscription, you agree to receive our newsletter at your email address. We process your data for the purpose of sending the newsletter until you revoke your consent. You can revoke your consent at any time (support@westhype.com) or by clicking on the unsubscribe link at the end of each newsletter. To process the newsletter dispatch, we work with an operator of a newsletter management system based in the EU. With regard to your data stored by us, you generally have the right to information, correction, restriction and objection, data processing as well as deletion and transferability of your data.
2.3 Email marketing
We may use your personal information to send you newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any or all of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.


3. Ordering and storing data
As part of your order, we process and store the data you provide: first name, last name, street, house number, postcode, city, country, telephone number, email, payment method, date of order, products ordered. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. The data you provide will therefore be processed exclusively to fulfill the contract. Legal basis: Article 6, Section 1 lit b GDPR.
In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years).
The data name, address, purchased goods and date of purchase are also stored until the product liability period expires (10 years). The data processing is carried out on the basis of the legal provisions of Section 96 Paragraph 3 of the Telecommunications Act (TKG) and Article 6 Paragraph 1 Letter a (consent) and/or Letter b (necessary for the performance of the contract) of the GDPR.


4. Data collection and transmission
Data collection takes place:
To operate our Service and provide our Service to you.
To provide you with support and respond to your requests, including investigating and responding to your concerns and monitoring and improving our Service. To fulfill the purpose for which you provided the information. For example, if you give us your contact information to ask a question about our Service, we will use that personal information to respond to your request. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery.
The service providers we utilize may have access to your Personal Information. These third parties collect, store, use, process and transfer information about your activities on our Service in accordance with their privacy policies.
Data will be transferred to third parties:
Transport company/shipping company:
For delivery of the goods. Our shipping partners are Sendcloud, Austrian Post, DPD and GLS.
Payment service provider:
In addition, after checkout and complete entry of all data, for the purpose of contract processing, the respective data will be shared and stored with the processing banks/payment service providers for the purpose of debiting the purchase price, depending on the payment selection. We offer the following payment options: Apple Pay, Eps, Google Pay, Klarna, Klarna invoice, Maestro, Mastercard, Visacard, Paypal and Amazon Pay.
Shopify: Online shop, marketing app for newsletters and emails (Email), app for printing invoices (Order Printer)
Trustpilot Review App:
For the purpose of evaluating your store experience.


5. Cookies
We would like to point out that in order to simplify the purchasing process and for later contract processing, the web shop operator stores the IP data of the connection owner in cookies. This can provide information about the location and time of access.
Our website uses so-called cookies. These are small text files that are stored on your device with the help of your browser.
• Necessary / essential cookies
Type: Session cookies
Managed by: Us
Purpose: These cookies are essential to provide you with services available through the website and to enable you to use some of its features. They help authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services you have requested cannot be provided and we only use these cookies to provide those services to you.
• Cookies Policy / Notice Acceptance Cookies
Type: Persistent cookies
Managed by: Us
Purpose: These cookies indicate whether users have accepted the use of cookies on the website.
• Functionality Cookies
Type: Persistent cookies
Managed by: Us
Purpose: These cookies allow us to remember choices you make when using the website, such as your login details or your language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences each time you use the website.

If you reject cookies when visiting the site, only the necessary cookies will be used. This data is collected on the basis of Art. 6 (1) (f) GDPR (Recitals 47, 48, 49).


6. Your rights
You have the right to information, correction, deletion, restriction, data portability, revocation and objection with regard to your data stored by us. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been violated in any way, you can contact us at support@westhype.com.


7. You can reach us at the following contact details:
WESTHYPE®
Mariahilferstrasse 1
8020 Graz
Austria
or the email address:
support@westhype.com