Terms of service
General terms and conditions for consumers (as of: August 2022)
§ 1. Scope
These General Terms and Conditions (GTC) apply to all deliveries from WESTHYPE® (registered trademark of Invesita e.U.) to consumers.
A consumer is any natural person who concludes a legal transaction for a purpose that cannot predominantly be attributed to either their commercial or independent professional activity.
§ 2. Contractual partner
The purchase contract is concluded with Invesita e.U., Mariahilfer Straße 1, 8020 Graz, Austria
§ 2.1 Contract language
The contract language is German and English.
§ 2.2 Conclusion of contract
The presentation of the products in the online shop does not constitute a legally binding offer, but rather only an invitation to the customer to make an offer. The customer's order represents an offer. Once we have received the order, the customer will be notified of receipt of his order via the email address he provided. This communication does not constitute acceptance of the customer's offer on our part. A contract is only concluded after acceptance on our part. Acceptance occurs when the ordered goods are dispatched. Our confirmation of receipt of the customer order by email does not constitute an acceptance of the offer on our part.
§ 2.3 Right of withdrawal
If you are a consumer (i.e. a natural person who places the order for a purpose that cannot be attributed to your commercial or independent professional activity), you have a right of withdrawal in accordance with the statutory provisions. If you as a consumer exercise your right of withdrawal, you will have to bear the regular return shipping costs. Otherwise, the regulations set out in detail below apply to the right of withdrawal
- Beginning of the cancellation policy -
§ 2.3.1. Instructions
You have the right to cancel the contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods;
To exercise your right of withdrawal, you have several options:
You can request a return slip via your customer profile (Account - My Orders - Return). Print out this return form, stick it on the package and give it to a parcel service provider.
You can also inform us of your revocation by email. To do this, use the attached sample revocation template and send it, filled out, to the following email address: office@westhype.com
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
§ 2.3.2.Consequences of revocation (withdrawal)
If you revoke this contract, we must repay all payments that we have received from you (except delivery costs) immediately and no later than fourteen days from the day on which we received notification of your revocation of this contract. You must send the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract:
WESTHYPE®
Mariahilfer Straße 1
8020 Graz
Austria
to return or hand over.
§ 2.3.3.When does the right of cancellation (right of withdrawal) expire?
The right of withdrawal (right of withdrawal) does not apply in the event of any loss in value of the goods if this loss in value is due to handling them that is not necessary to check the nature, properties and functionality of the goods. The right of withdrawal also does not apply to products that are delivered in a sealed package if the seal was removed after delivery.
- End of revocation -
§ 3. Prices and shipping costs
All prices are total prices. They are inclusive of all taxes including sales tax, unless these are stated separately. The shipping costs will be clearly communicated to you in the shopping cart system or on the order page.
§ 4. Destination country
The online shop is aimed at Austria, Belgium, Bulgaria, Croatia, Lichtenstein, Monaco, Luxembourg, Netherlands, Poland, Slovenia, Slovakia, San Marino, Czech Republic, Denmark, Hungary, Italy, France and Germany. We only deliver to delivery addresses in these states.
§ 5. Payment
Payment can be made either via Paypal, Eps, Maestro, Visacard, Mastercard, Klarna, Google Pay, Apple Pay or bank transfer. If you choose the bank transfer payment method, we will provide you with our bank details in the order confirmation.
§ 6. Retention of title
The goods remain our property until full payment has been made.
§ 7. Dispute resolution
The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for the out-of-court settlement of disputes regarding contractual obligations that arise from online purchase contracts. Further information is available at the following link: http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to take part in a dispute resolution procedure before a consumer arbitration board.